Allow your customers to manage their estate.
The Connected Hub is a generic brand with no reference to Zest4.
The Zest4 team are very pleased to announce the launch of The Connected Hub
An end user customer portal which all of our resellers will now have access to. The Connected Hub is a generic brand with no reference to Zest4.
Our resellers can create customer groups in The Connected Hub and create end user access for customers to view the status of their numbers and self serve for bars, unbars and SIM changes.
They can also get a view on usage to date but no financial information is displayed as that comes from your invoicing.
Reseller APIs
We are also happy to announce the launch of our APIs to link directly into your billing system and / or customer portal for our resellers who would like to provide more self-service functionality to their end user customers.
The APIs will link your systems directly into ours for:
- Status Checks
- Bars & Unbars
- SIM Changes
Thereby giving your teams the ability to service your customers via your own portals, or providing your end user customers the ability to perform these functions themselves dependent on your customer portal functionality.
Full API documentation is available on request.
IMPORTANT
As these are new functions which give you and your customers greater access, we have updated our terms and conditions to reflect this. To gain access to the APIs and The Connected Hub you will need to be on the updated terms and conditions which will be issued upon request from our partner care team, who will help to set you up with everything you need.
If you have any questions please do not hesitate to contact the partner care team on 0161 956 3300.