8x8 X Series
 
 
8x8 is in Gartner Magic Quadrant for both UCaaS and CCaaS. See what gives X Series the edge.
 
Did you know 8x8 is two for two? We are in Gartner’s Magic Quadrant for both Unified Communications as a Service and Contact Center as a Service. It’s a standard we’re proud to have achieved.

Providing excellent customer experiences requires unsiloing your contact center—something that X Series is uniquely capable of. Instead of agents who work in an isolated environment, without access to experts in other parts of the company, X Series integrates your contact center with the rest of your business. This gives agents access to better information and empowers them to make customers happy on the first call. It also gives you better access to business analytics that include your contact center—which is, after all, a key part of how customers interact with your company.

Have unique contact center or other communications needs? X Series is highly customizable, allowing you to create the right multichannel engagement system for your contact center.

Take your contact center to the next level with a cloud pioneer: See for yourself what sets 8x8 apart by reading the latest Gartner Magic Quadrant for CCaaS report.
 
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