|
8x8 is in Gartner Magic Quadrant for both UCaaS and CCaaS. See what gives X Series the edge. |
|
Did you know 8x8 is two for two? We are in Gartner’s Magic Quadrant for both Unified Communications as a Service and
Contact Center as a Service. It’s a standard we’re proud to have achieved.
Providing excellent customer experiences requires unsiloing your contact center—something that X Series is uniquely
capable of. Instead of agents who work in an isolated environment, without access to experts in other parts of the
company, X Series integrates your contact center with the rest of your business. This gives agents access to better
information and empowers them to make customers happy on the first call. It also gives you better access to business
analytics that include your contact center—which is, after all, a key part of how customers interact with your company.
Have unique contact center or other communications needs? X Series is highly customizable, allowing you to create the
right multichannel engagement system for your contact center.
Take your contact center to the next level with a cloud pioneer: See for yourself what sets 8x8 apart by reading the
latest Gartner Magic Quadrant for CCaaS report. |
|
|
|
Yours
sincerely, |
|
[sign
off] |
|