Are your agents responding to customers consistently and completely--no matter what is happening in your business?

In this unprecedented environment, protecting the customer experience continues to be essential to long-term business success.

Unfortunately, many companies are grappling with an entirely new set of challenges--like how to ensure work-from-home employees have the tools they need to communicate with customers, and with each other. When agents are empowered with better communication and collaboration, it pays off.

When business is not “business as usual”
Did you know that, on average, agents spend 15% of their time looking for information that will help them resolve customer issues? By connecting agents with the right experts in your organization, you can help agents do their jobs in less time, with less effort.

Deliver exceptional customer experience
When agents have the right tools, and access to the people in your organization most able to help, your customers win. This translates to long-term business success. Find out how a unified communications and contact center platform can help reduce customer issues by as much as 80%