Help & Support
Mobile Provisioning
0161 956 3300
Option 1, then Option 2
Escalations Contact:
- Dave Egerton
IoT/M2M Provisioning
0161 956 3300
Option 1, then Option 1
Escalations Contact:
- Dave Egerton
Service Team
0161 956 3300
Option 1, then Option 1
Escalations Contact:
- Jonny Gaskell
Cancellations
0161 956 3300
Option 1, then Option 1
Escalations Contact:
- Dave Egerton
Stock Orders
0161 956 3300
Option 1, then Option 2
Escalations Contact:
- Courtney Challinor
Operations Escalations
0161 956 3300
Option 1, then Option 2
Escalations Contact:
- Dave Egerton
- Nicola Bryan
Out of Hours Support
For all Zest4 Out of Hours support call 0161 956 3300 and listen to the options to select the relevant service and associated support. O2 and Vodafone mobile connections can be barred/unbarred and SIM Swapped via the Self- Service section of the Customer Portal – zest4customers.com – 24 hours a day – 7 days a week. Managed M2M connections can also be suspended/unsuspended 24/7 via the relevant M2M Monitoring portal, subject to user permission levels. For any other network please call the number above for the appropriate out of hours support.