Everyday Tools
Deal Calculators, Porting Documents, Order Forms and more.
Cloud & Connectivity
Porting Documents
- Pre-installation Data Capture
- Horizon Technical Requirements
- Collaborate & Softphone Client (Windows)
- Collaborate & Softphone Client (MacOS)
- Horizon Receptionist Console User Guide
- Horizon Integrator User Guide
- Horizon Integrator Web Page Dialling Guide
- Microsoft Dynamics CRM Add-In Guide
- Hardware Pricelist
- The Ultimate Business Phone Checklist
Porting Documents
Experiencing a fault?
You can easily manage your account online with our support ticket functionality where you can check service availability, request changes to existing services and report faults.
To raise a support ticket head to the Zest4 Customer Portal click on the ‘Self Service’ tab and select ‘Support Tickets’.
All support tickets for Cloud and Connectivity products have the prefix ‘C&C’. Simply type this into the search bar and you will be presented with a list of available tickets.
Once you have raised a support ticket you will receive confirmation that we are working on your enquiry and your ticket will be updated as we work through it to completion / resolution. If your query is not covered by any of the support tickets please select the closest matching or e-mail: cloudandconnectivity@zest4.com.
Download our On-Boarding Guide for more information.
Mobile / IoT & M2M
Mobile Security
Mobile Tools
- Mobile Fair Usage Policy
- Tariff Migration Rules (1st Feb 2023 Onward)
- Tariff Migration Rules (Pre 1st Feb 2023)
- Hardware Pricelist
- Account Review (Resellers)
- Account Review (Dealers)
- Ofcom Cap Authorisation Form
- Mobile Customer Support Everyday Advice
- Requesting Access to a Customer's Account
- Comma Macro
- API Documentation
- Network Diagnostic Checks
Deal Calculators
- O2 Resellers
- O2 Dealers
- Vodafone Resellers
- Vodafone Dealers